
A hail inspection is a counting exercise, not a look. Whether your roof gets replaced is decided inside a chalked ten-by-ten square on each slope, by a count of what is found in it, measured against a number your carrier chose.
Almost everything homeowners get told about hail skips it, because a count is harder to sell than a picture.
The ten-by-ten test square
One hundred square feet — not a coincidence: a square is the roofing trade's unit of measure, what materials and labor are priced in. Haag Engineering's engineers built the method in the early 1960s, published it in 1975 and had it peer reviewed in 1999. It is what most adjusters trained on.
The order matters as much as the square. Haag's protocol starts at ground level — junction boxes, fences, gutters, downspouts, decks, the air-conditioner — to establish the size and direction of what fell, then the ridges and valleys where shingles are poorly supported and break first. The squares come last.
One per directional slope, because hail arrives from a direction and a leeward slope is a different sample. They go away from overhanging trees and the paths people walk, and extra ones get drawn where the roof genuinely differs: an old 9:12 main slope and a new 3:12 porch are two roofs.
Inside, every shingle is examined and hand-manipulated for creases, breaks, soft spots and bruises. The count is multiplied by the squares on that slope direction, which is how a hundred square feet becomes a roof — then a price. Haag's DURA formula, damaged units per square times unit cost times a repair-difficulty factor times actual slope area, is why the square exists at all. It produces a number, not a verdict.
What does hail damage to shingles look like when someone is counting it
A fracture in the mat, and what that is and is not is a subject of its own. Inside the square the question is narrower: three conditions get recorded as hail impact — bruises, meaning mat fractures; punctures; and displacement of granules sufficient to expose the bitumen underneath.
Two mechanics decide whether two inspectors agree.
Counting is per roofing unit, not per mark. Three bruises on one shingle is one damaged shingle. Someone reporting "thirty-one hits" without saying which they counted has reported nothing.
The soft spot is found by hand, not by eye. That is why every shingle in the square gets manipulated, and why a drone finds candidates but cannot finish the job.
Chalk is trade practice rather than protocol: marks get circled so they can be photographed, re-found and recounted, and so nothing is counted twice. It washes off; anything that does not has no business on a roof somebody may keep.
How many hits it takes, and why nobody can give you the number
There is no national threshold. Haag publishes the method and not a replacement number; its material stops at the observation that a repair-or-replace decision can be made once the extent of damage is known. Figures like eight or ten damaged units per square circulate everywhere, repeated as though they were a standard. They trace to neither Haag nor any published standard. They are carrier claim-handling guidelines, and they differ by carrier and by region.
So the count is measured against a private number. Not a scandal, just the shape of the thing — and it changes the questions.
Three are fair, all on the day: how many squares were run and where, what is being counted as a unit, and what threshold the file is worked to. Write the answers down. A slope that never got a square cannot have been counted, and slopes get missed — the back of the house and the detached garage most of all.
Hail damage asphalt shingles: what moves the count
The method was built around asphalt composition shingles and the criteria are theirs — on tile, slate, wood or a membrane the square still gets drawn, but what qualifies as damage inside it changes entirely. On asphalt, three things move the count independent of the storm.
Age and mat type. Older, more brittle shingles fracture at smaller stone sizes, and Haag's ice-impact thresholds differ between three-tab and laminated products.
Support underneath. Ridges, hips, rakes and eaves have the least backing and break first, which is how a roof with a clean field still fails at its edges. An old plank deck flexes more than modern sheathing.
Impact rating, if the roof has one. UL 2218 grades coverings Class 1 to 4 by dropping steel balls twice on the same spot, a two-inch ball for Class 4; FM 4473 runs a comparable scale with launched ice balls, aimed at rigid coverings. Both are laboratory results against a projectile, not a promise about a storm. The practical argument for Class 4 at replacement is the premium discount carriers give it.
Hail damage roof pictures: what a photograph can prove
Less than you would like. The fracture propagates from the underside upward, so a photograph of the top of a shingle records a mark, not the damage. Pictures are evidence of what was found and where, not a diagnosis at a distance. A set that survives a second reading contains:
- One wide shot per slope, with something in frame identifying which slope it is
- The chalked square, so the sample area is visible and re-findable
- Each counted mark close up, with a tape or a coin for scale
- At least one lifted shingle showing the underside — the only image that settles anything
- The ground-level collateral — dented gutters, vent caps, condenser fins — at the same scale, uncropped and with timestamps intact
Take them before anyone walks the roof: foot traffic on warm asphalt leaves its own marks, and they get argued about later.
A warning about the pictures you find by searching: galleries select for the unmistakable, because those photograph well. Real damage is often invisible in a photograph of a real roof, so a gallery talks people out of good claims about as often as into bad ones.
Two inspections, two purposes, one morning
Both are legitimate, and they are not the same product.
| Contractor's inspection | Adjuster's inspection | |
|---|---|---|
| Paid by | The contractor, from work it hopes to win | Your carrier |
| Question answered | What is damaged, and what would it cost | Does this policy pay, and how much |
| Output | A scope and a price | A scope sheet and a settlement |
| Standing | None until the two are reconciled | Decides the claim |
Say the quiet part: a free inspection offered door to door after a storm is a sales call. Not a slur — it is how storm work has always been sold, and plenty of those crews are competent. It stops being fine when it is offered as a neutral second opinion. What a paid report contains is in roof inspection cost.
On the adjuster's day, be there. You need not climb anything — stand at the ladder, ask the three questions above, and ask for photographs rather than a verdict. Bring your own documented inspection, pre-storm pictures and the storm date; building that file is the half you control.
Your contractor up there at the same time is useful: the two scopes get compared while everyone is still on the roof. What it may not do is work the claim for you — several states forbid exactly that.
What credential a North Dakota roofer can actually show you
The week after a hailstorm, the number of people offering to inspect your roof goes up sharply, and the credential they hold up varies by state more than anything else here.
North Dakota licenses by dollar threshold through the Secretary of State: a license is required once a job exceeds four thousand dollars, and an unlicensed contractor may not maintain any action in any court of this state. The bond requirement people still quote was repealed in 1995.
Signing before the claim is decided, in North Dakota
Hail contracts get signed in driveways, often within days and often before a single shingle has been lifted. Whether you can get back out of one, and when the clock starts, is set by statute.
North Dakota starts your five-business-day cancellation clock at the LATER of signing or the insurer's written notice that the claim is not covered, and chapter 26.1-39.2 requires two separate fourteen-point capitalised notices to reach the insurer before proceeds are paid.
The deductible offer, and where North Dakota puts it
It surfaces during the inspection, phrased as helpfulness: we will work with your deductible. Before deciding how that sounds, read what it is where you live.
North Dakota prohibits rebating your deductible, and the prohibition covers allowances and discounts as well as direct payments, exempting only an item of nominal value. The sharper provision sits next to it: if the contractor breaches any part of that chapter, the contract is void. Not voidable at your option. Void.
Hail damage on a roof: when to replace
The question is never whether a mark exists. It is how many, on how many slopes, and what condition the rest of the roof is in.
Repair holds up when the count sits on one slope or on the unsupported edges, the shingles still lift without cracking, and the product is still available in a livable color.
Replacement is the honest answer when several slopes count over the threshold, when the shingles are brittle enough that repairing them breaks more than it fixes — a real limit, not a sales line — or when the product is discontinued and the repair leaves a band across the front of the house. If the roof was near the end of its service life anyway, the storm did not cost you a roof; it set the date.
There is a third answer people are rarely offered: a real count, under the threshold, documented and filed. A bruised mat is a shortened life, not an open hole, so nothing leaks to force your hand — which is why the decision drifts until the policy's notice window has closed. That report becomes the baseline for the next storm.
Bottom line
Ten by ten, one per directional slope, every shingle inside it touched. The count is per shingle, not per mark, and the threshold it is measured against is your carrier's rather than any national standard — so ask what it is. Photograph the square, the scale and the underside of a lifted shingle before anyone walks the roof. Then make the call on the count, not on a picture gallery or a driveway opinion.
Grand Forks Premium Roofing runs documented roof inspections, storm damage restoration and roof replacement across Grand Forks and the Red River Valley. Call (833) 892-3866 for a slope-by-slope report with the test squares marked and photographed — including the times the count comes back under the line and we say so.
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- Storm Damage Restoration →
Storm work here runs into a problem peculiar to this city. The usual way to prove a roof failed is to show what the water did inside, and in Grand Forks the inside of most older houses was rebuilt after 1997 by people who were not thinking about roofs.
- Roof Inspections →
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- Roof Leak Repair →
Most leak calls open with a ceiling stain. In Grand Forks that is the one piece of evidence we will not lean on, because the ceilings across three quarters of this town were torn out and rebuilt after the water went down in 1997.
- Hail Damage Roofing →
Hail inspection is a counting job, not an opinion. We chalk test squares on each slope, count strikes inside them, and photograph the soft metals before anybody argues about the field, because a gutter apron dents at lower energy than a shingle mat does.
Frequently asked questions
What happens during a hail damage roof inspection?
In the protocol most adjusters were trained against, the roof is inspected last.
The inspector starts at ground level on soft metal and painted surfaces — junction boxes, fences, gutters, downspouts, decks, the air conditioner — to establish the size and direction of the hailfall, then looks at ridges and valleys where shingles are poorly supported and break first, and only then draws a ten-by-ten-foot test square on each directional slope and hand-checks every shingle inside it.
Anyone who went straight up the ladder skipped the part that gives the roof its context.
What is a test square on a roof?
A ten-by-ten-foot area, one hundred square feet, which is also the roofing trade's unit of measure — one square. Haag engineers developed the method in the early 1960s; it appeared in print in 1975 and was peer reviewed in a 1999 technical paper.
The inspector examines and hand-manipulates every shingle inside it, counts how many are damaged, and multiplies that count by the number of squares on that slope direction to estimate the whole roof. One square per directional slope is the minimum, and extra squares are drawn where conditions differ, such as an old steep main roof against a newer low-slope porch.
How many hail hits does it take to replace a roof?
There is no national number, and anyone who quotes you one as a standard is quoting an insurer's internal guideline or a competitor's. Haag publishes the counting method and does not publish a replacement threshold; its own material stops at saying the repair-or-replace decision can be made once the extent of damage is known.
Thresholds per hundred square feet are set by carriers and vary by carrier and by region. The fair question to ask on the day is what threshold the file is being worked to and how many squares were run.
Can you identify hail damage from pictures?
Only partly, and that is the honest answer nobody selling a roof gives. The fracture that defines hail damage starts on the underside of the shingle, so a photograph of the top of a shingle cannot show it. Photographs are for recording what was found, where, on which slope and at what scale — not for diagnosis at a distance. Image galleries also select for the obvious cases, which makes real roofs look innocent by comparison.
Should I be there when the adjuster inspects my roof?
Yes, and it costs you nothing but a morning. You do not have to climb anything. Be at the ladder, ask which slopes got a test square and how many, ask for the photographs, and write down the answers. An adjuster working a documented file behaves differently from one working an empty one, and a homeowner who asks specific questions is the cheapest documentation there is.
When does hail damage mean replacing the roof instead of repairing it?
When the counted damage crosses the carrier's threshold on multiple slopes, when the shingles are brittle enough that repairing them creates more broken shingles than it fixes, or when the product is discontinued and a repair would leave a visible band on the front of the house.
A bruised mat is a shortened life rather than an open hole, so nothing forces the timing — which is exactly why the decision gets deferred until the notice window in the policy has quietly closed.
Local context
How this applies in Grand Forks, ND
Every article here is written from roofing work done in Grand Forks and the Red River Valley, so the numbers reflect local labour, permit and material costs rather than a national average. Your own job can land either side of them depending on access, the condition of what is already there, and the materials you pick — pin meter readings taken on the underside of the sheathing, an ASCE 7 exposure category settled address by address, roof planes strung and checked for rack on a relocated house.
The way to turn any of this into a real answer is to have someone look at your actual situation. The free estimate is free, itemized and written down, with no deposit and no obligation. Call (833) 892-3866 or start on the Grand Forks Premium Roofing homepage.
Areas Grand Forks Premium Roofing covers
Grand Forks first, then the surrounding communities of the Red River Valley. Each has its own page with local detail rather than a copy of this one:
- Thompson, ND — Grand Forks County, population 1,101
- Manvel, ND — Grand Forks County, population 377
- Emerado, ND — Grand Forks County, population 443
- Larimore, ND — Grand Forks County, population 1,260
- Northwood, ND — Grand Forks County, population 982
- Reynolds, ND — Grand Forks County, population 277
Or jump to the full list of Grand Forks services.
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The Grand Forks Premium Roofing Team
roofing specialists serving Grand Forks, ND
Written by the Grand Forks Premium Roofing team — insured roofing pros serving Grand Forks, ND and the surrounding area.